Returns & Exchanges Policy

At Warmora™, we prioritize customer satisfaction and are committed to ensuring the highest quality of our products. While we do not accept general returns, we understand that issues may arise, and we stand behind the quality of our products. If for any reason your item arrives damaged or is not what you ordered, we are here to help.

What We Offer:

Refunds: If your product is damaged or incorrect, we will provide a full refund to the original payment method. Refunds will be processed within 10 days after we have received it.

Replacements: If you received a damaged or incorrect item, we will send a replacement at no additional cost to you. We will work quickly to ensure you get the correct product as soon as possible.

How to Request a Refund or Replacement:

If your item is damaged or you received the wrong product, please reach out to us within 7 days of receiving your order. You can contact us by email at contact@warmora.com Please include the following information in your email:

• Your order number

• A detailed description of the issue (damaged or incorrect item)

• Photos of the product (if applicable)

Once we receive your request, we will review the information and respond promptly to resolve the issue.

Important Notes:

• We do not accept returns for any items that are not damaged or incorrect.

• Please ensure that you contact us within 7 days of receiving your order for any issues to be addressed.

At Warmora™, we aim to ensure you have a hassle-free experience. If there is anything wrong with your order, please do not hesitate to contact us — we are committed to providing you with a solution.